Customer Service Representative - State Farm Agent Team Member

Bobby Hudson - State Farm Agent; Southlake (TX); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Hiring bonus

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Bobby Hudson - State Farm Agent in Southlake, TX is seeking a Customer Service Representative to deliver exceptional experiences and support a growing insurance agency. You will handle inquiries, build relationships with clients, and coordinate with the agent team to anticipate community needs.

The role emphasizes customer service, communication, and attention to detail in a fast-paced environment with opportunities for advancement and a competitive compensation package.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Job description

Benefits:

• Hiring bonus


• 401(k)


• Bonus based on performance


• Competitive salary


• Flexible schedule


• Health insurance


• Opportunity for advancement


• Paid time off


• Training & development

ABOUT OUR AGENCY:

I'm excited to be building a brand-new agency with a growing team of two. Before becoming an agent, I spent 15 years in corporate State Farm, served in ministry, and worked as a State Farm team member. Those experiences shaped my passion for serving others, developing people, and building meaningful relationships. I'm also the proud father of four young children, and when I'm not at the office, you'll usually find me enjoying cars and the automotive community.

Community involvement is a big part of who I am. I stay active with local schools, participate in and sponsor Cars & Coffee Texas events, and enjoy connecting with people through community activities and outreach.

Our agency offers health benefits, a 401(k), professional development and coaching, paid coffee, paid networking opportunities, team outings, additional compensation when team goals are achieved, and a strong commitment to work-life balance. As a new agency, you'll have the opportunity to help shape our culture from the very beginning.

Our office has a family-oriented atmosphere built on teamwork, growth, and positivity. I'm looking for someone who is coachable, confident, hardworking, and eager to grow. If you have a positive attitude and want to be part of building something special from the ground up, we'd love to meet you.

ROLE DESCRIPTION:

As a Customer Service Representative with Bobby Hudson - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.


• Answer customer inquiries and requests.


• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Dedicated to customer service.


• Strong communication and interpersonal skills.


• Detail-oriented and able to multitask.


• Previous customer service experience preferred.