Customer Service Representative - State Farm Agent Team Member

Peter Griffith - State Farm Agent; Lubbock (TX); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Peter Griffith - State Farm Agent in Texas is seeking a Customer Service Representative to deliver exceptional client experiences and support the growth of a local insurance business. In this role you will handle customer inquiries, establish relationships with clients, maintain accurate records, and coordinate with other team members to anticipate community needs.

We value integrity, service, and a genuine willingness to help others.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Multitasking

Relationship building

Job description

Benefits:

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my agency in 1994 and currently lead a team of five. Before joining State Farm, I worked in the lumber sales industry before pursuing the opportunity to own my own business. My wife and I have been married for 35 years, and we're blessed with three children and four grandchildren.

Serving the community has always been important to me. I serve as an elder at my church and sit on the boards of the local Salvation Army and the Park Ridge Crisis Pregnancy Center. I believe in giving back and making a positive impact both inside and outside the office.

Our agency offers PTO, health benefits, a 401(k), licensing reimbursement, and a strong commitment to work-life balance. We believe in supporting our team members while creating opportunities for long-term success.

Our culture is built on integrity, service, and doing the right thing. I'm looking for someone with a strong work ethic, a servant's heart, and a genuine desire to help others. If you're someone who values relationships and wants to make a difference every day, we'd love to meet you.

ROLE DESCRIPTION:

As a Customer Service Representative with Peter Griffith - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.