Customer Service Representative - State Farm Agent Team Member

Brandon Noe - State Farm Agent; Mount Washington (KY); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Bonus based on performance

Competitive salary

Dental insurance

Flexible schedule

Job summary

Brandon Noe - State Farm Agent is seeking a Customer Service Representative to join a growing insurance office in Kentucky. You will focus on delivering exceptional service, answering inquiries, and helping customers with their needs, building long-term relationships in the community.

As part of a collaborative team of four, you will maintain accurate records, follow up with customers, and coordinate with other agents to ensure a smooth client experience.

Qualifications

• Strong commitment to customer service.
• Excellent communication and interpersonal skills.
• Detail-oriented with ability to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Multitasking

Attention to detail

Job description

Benefits:

• License reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Bonus based on performance
• Competitive salary
• Dental insurance
• Flexible schedule

ABOUT OUR AGENCY:

I opened my agency in 2021 and currently lead a team of four. Before becoming a State Farm agent, I worked in sales before joining a friend's agency as a team member. I'm a former college athlete, a huge sports fan, and enjoy hunting, fishing, and golfing. Family is my top priority, and my wife and I have one child with another on the way.

Our agency is built around teamwork, relationships, and creating a positive environment where people enjoy coming to work. We've built a close-knit team that works hard, supports one another, and knows how to have fun along the way.

Our agency offers health benefits, licensing reimbursement, quarterly team outings, and a strong commitment to work-life balance. Team members can also earn additional time off or even office closures based on performance because we believe in rewarding hard work.

Our culture is upbeat, energetic, and rewarding. I'm a relaxed leader who believes in giving my team the support they need to succeed. I'm looking for someone who enjoys working hard, values teamwork, and wants to be part of a fun, high-performing office.

ROLE DESCRIPTION:

As a Customer Service Representative with Brandon Noe - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.