Customer Service Representative - State Farm Agent Team Member

Leslie Hakala - State Farm Agent; Kingsville (TX); On-site; USD 34,000 - 46,000; Full time

Benefits offered by this job

License reimbursement

Advancement opportunities

Paid time off

Training & development

Performance bonus

Competitive salary

Flexible schedule

Job summary

Leslie Hakala - State Farm Agent in Kingsville, TX seeks a friendly Customer Service Representative to deliver exceptional service and support our clients with insurance needs.

You will handle inquiries, maintain records, and collaborate with the team to grow the agency.

We value flexibility, a positive attitude, and a drive to earn based on performance, with paid time off and licensing reimbursement.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Multitasking

Experience

Job description

Benefits:

• License reimbursement
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY:

I opened my agency in 2017 and currently lead a close-knit team of two. Outside of the office, I'm married and a proud mom of two, so I understand firsthand how important flexibility, family, and a healthy work-life balance can be.

Giving back is important to our agency, and we enjoy supporting a variety of local organizations and community initiatives throughout the year.

Our agency offers paid time off, vacation and sick days, paid holidays, licensing reimbursement, and a strong commitment to work-life balance. We believe in creating an environment where our team feels supported both personally and professionally.

Our culture is friendly, family-oriented, and supportive. I'm looking for someone who is enthusiastic, outgoing, and motivated by the opportunity to control their earning potential. The right person isn't afraid to hear \"no,\" enjoys talking with people, and has the drive to keep going. If you're a positive, energetic go-getter who wants to work hard and be rewarded for your results, we'd love to meet you.

ROLE DESCRIPTION:

As a Customer Service Representative with Leslie Hakala - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.