Customer Service Representative - State Farm Agent Team Member

Let us help you create a Personal Price Plan; Newport News (VA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Growth potential/Opportunity for advancement

Job summary

State Farm Insurance in Newport News, VA, seeks a Customer Service Representative to join Nick Rowan's team. The role involves building customer relationships and promoting State Farm's insurance products, including auto, home, and life insurance.

Candidates need excellent interpersonal skills, a self-motivated attitude, and the ability to multitask. Growth potential within the agency is offered. Licenses for Property and Casualty, as well as Life and Health, must be obtained.

Qualifications

• Excellent interpersonal skills.
• Self-motivated individual with attention to detail.
• Ability to handle multiple tasks simultaneously.
• Must obtain Property and Casualty license.
• Must obtain Life and Health license.

Responsibilities

• Establish and maintain customer relationships.
• Provide accurate and friendly customer service.
• Educate customers about insurance options.
• Foster a strong work ethic and commitment to success.

Skills

Excellent interpersonal skills

Self-motivated

Detail oriented

Ability to multi-task

Ability to effectively relate to a customer

Job description

Future Opening: Customer Service Representative - State Farm Agent Team Member

Position Overview

State Farm Insurance Agent located in Newport News, VA is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Nick Rowan – State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...

• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent interpersonal skills
• Self-motivated
• Detail oriented
• Ability to multi-task
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.