Office Representative - State Farm Agent Team Member

Let us help you create a Personal Price Plan; Newport News (VA); On-site; USD 30,000 - 55,000; Part time

Benefits offered by this job

Paid time off (vacation and personal/sick days)

Growth potential and opportunity for advancement

Job summary

State Farm in Newport News is looking for an Office Representative to join their team. This role involves establishing customer relationships, providing outstanding service, and supporting local community events. Ideal candidates will have excellent communication skills and a proactive attitude.

You will benefit from opportunities for growth and advancement within the agency, along with paid time off. Candidates must be willing to obtain necessary licenses for Property and Casualty as well as Life and Health insurance.

Qualifications

• Interest in marketing products and services based on customer needs.
• Must obtain Property and Casualty license and Life and Health license.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide accurate customer service and respond to inquiries.
• Educate customers about insurance options and develop leads.
• Identify and support local community events.

Skills

Excellent communication skills

Interpersonal skills

Organizational skills

Detail oriented

Proactive problem solving

Job description

Position Overview

Future Opening: Office Representative – State Farm Agent Team Member. Successful State Farm Agent is seeking a qualified professional to join their winning team. We seek an energetic professional interested in helping our business grow through value‑based conversations and remarkable customer experience. If you are a motivated self‑starter who thrives in a fast‑paced environment, this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer‑focused, needs‑based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Work with the agent to identify and support local community events in our market.
• Maintain a strong work ethic with a total commitment to success each and every day.

Benefits

• Paid time off (vacation and personal/sick days)
• Growth potential and opportunity for advancement within the agency

Requirements

• Interest in marketing products and services based on customer needs
• Excellent interpersonal skills
• Excellent written, verbal, and listening communication skills
• Organizational skills
• Detail oriented
• Proactive in problem solving
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

Location

• Newport News, VA

Employment Type

Independent contractor. State Farm agents hire their own employees; the employees of State Farm agents are not employees of State Farm.