Customer Service Representative - State Farm Agent Team Member

Brian Gillespie - State Farm Agent; Newport News (VA); On-site; USD 19,286 - 24,796; Full time

Benefits offered by this job

Hourly pay

Paid time off

Growth potential/Advancement

Job summary

Brian Gillespie – State Farm Agent in Newport News, VA is seeking a personable, career-oriented professional to join their team. You will build and develop customer relationships to promote State Farm auto, home, and life insurance products within the community.

The role focuses on relationship building, needs-based education, and proactive service. State Farm agents are independent contractors who hire their own employees and may require licensing training.

Qualifications

• Excellent interpersonal and communication skills.
• Strong organizational skills and attention to detail.
• Self-motivated with proactive problem-solving.
• Dedication to customer service and ability to work in a team.
• Ability to multi-task and manage competing priorities.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Skills

Interpersonal skills

Communication skills

Organizational skills

Self-motivated

Detail oriented

Problem solving

Customer service

Teamwork

Multi-tasking

Job description

Future Opening: Customer Service Representative - State Farm Agent Team Member

Position Overview

State Farm Insurance Agent located in Newport News, VA is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Brian Gillespie – State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

As an Agent Team Member, you will receive...

• Hourly pay
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my agency

Requirements

• Successful track record of meeting sales goals/quotas preferred
• Excellent interpersonal skills
• Excellent communication skills – written, verbal and listening
• Organizational skills
• Self‑motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Ability to work in a team environment
• Ability to multi‑task

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Do you strive to set yourself apart from all the others?

This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it! We want to work alongside those who are equally committed to excellence and personal achievement. If you want to work in an environment that is fun, challenging, and rewarding, then Brian Gillespie – State Farm Agent may be the right fit for you!

About Our Agency

• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
• Our office is located in the City Center section of Newport News.
• I am a proud graduate of Hampton University.
• We have 35 years of combined insurance experience in our office.

We look forward to speaking with you!

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.