Customer Relations Representative - State Farm Agent Team Member

Nick Vandetti - State Farm Agent; Wesley Chapel (FL); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Growth potential

Paid time off

Career growth

Job summary

Future Opening: Customer Relations Representative - State Farm Agent Team Member at Nick Vandetti - State Farm Agent in Wesley Chapel, FL. You will create exceptional client experiences by resolving inquiries, coordinating with agency teammates, and anticipating community needs.

We seek a customer-focused, empathetic team member with strong communication skills and a proactive mindset. Growth opportunities within the office are anticipated for driven, sales-minded candidates.

Qualifications

• Dedicated to delivering excellent customer service.
• Ability to relate to customers, answer questions, and anticipate needs.
• Strong communication skills to assist customers and coordinate with team members.
• Proactive in solving problems and improving processes.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt, accurate and friendly service for inquiries on insurance availability, coverage, changes, transfers, claims, and billing.
• Educate customers about insurance options using a needs-based review.
• Communicate effectively to support business development with customers.

Skills

Customer service

Empathy

Communication

Problem-solving

Job description

Future Opening: Customer Relations Representative - State Farm Agent Team Member

As a Customer Relations Representative - State Farm Agent Team Member with Nick Vandetti - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

QUALIFICATIONS:

• Dedicated to customer service
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.
• Excellent communication skills to assist customers and coordinate with other agency team members
• Proactive in problem-solving

BENEFITS:

• Growth potential/Opportunity for advancement within my office
• Paid time off (vacation and personal/sick days)
• Valuable career-building experience

We're Hiring!

Our team works hardto reach our goalstogether as a teamand have fun while we are doing it!

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Make a difference in your community every day

Gain confidence and grow your career

Earn benefits and rewards that are second to none