Customer Service Representative - State Farm Agent Team Member

Cabral LLC; New York (NY); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Training & development

401(k) matching

Bonus based on performance

Competitive salary

Employee discounts

Job summary

Edwin Cabral - State Farm Agency in New York offers a Customer Service Representative role focused on delivering exceptional service and building lasting client relationships. You will respond to inquiries, coordinate with team members, and support the growth of the agency's insurance and financial services offerings.

The position emphasizes strong communication, attention to detail, and the ability to multitask in a fast-paced environment while serving community members with reliability and

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Interpersonal skills

Detail-oriented

Multitasking

Job description

Benefits:

• Health insurance


• Paid time off


• Training & development


• 401(k) matching


• Bonus based on performance


• Competitive salary


• Employee discounts

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As a Customer Service Representative with Edwin Cabral - State Farm Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.


• Answer customer inquiries and requests.


• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Dedicated to customer service.


• Strong communication and interpersonal skills.


• Detail-oriented and able to multitask.


• Previous customer service experience preferred.