Customer Service Representative - State Farm Agent Team Member

Gabe Gomez State Farm Agency; Lawrenceville (GA); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Training & development

Job summary

Gabriel Gomez Agency, a State Farm Insurance family, invites you to join as a Customer Service Representative. You will greet customers, handle inquiries, and coordinate with the agent team to deliver exceptional service in a friendly, local setting.

You'll build lasting relationships, maintain accurate records, and support community members with insurance and financial services. Prior customer service experience is valued; strong communication and multitasking skills are essential.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Dedicated to customer service

Strong communication and interpersonal

Detail-oriented and multitask

Previous customer service experience

Job description

Benefits:

• Opportunity for advancement


• Paid time off


• Training & development

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As a Customer Service Representative with Gabriel Gomez Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.


• Answer customer inquiries and requests.


• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Dedicated to customer service.


• Strong communication and interpersonal skills.


• Detail-oriented and able to multitask.


• Previous customer service experience preferred.