Customer Service Representative - State Farm Agent Team Member

Markhodson; Tahlequah (OK); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid time off

Bonus based on performance

Flexible schedule

Training & development

Opportunity for advancement

Competitive salary

Job summary

Mark Hodson - State Farm Agent is seeking a Customer Service Representative to provide exceptional customer experiences and support insurance and financial services growth. You will handle inquiries, maintain records, and collaborate with team members to anticipate community needs.

The role emphasizes strong communication, attention to detail, and a customer-focused mindset. A flexible schedule and opportunities for advancement are highlighted within a supportive agency environment.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Multitasking

Detail-oriented

Previous CS experience

Job description

Benefits:

• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As a Customer Service Representative with Mark Hodson - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.