Customer Service Representative - State Farm Agent Team Member

Lisa Patchell; Stafford Township (NJ); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Competitive salary

Paid time off

Training & development

401(k)

Job summary

Lisa Patchell Agency, a State Farm independent contractor, seeks a Customer Service Representative to deliver exceptional service, resolve inquiries, and support the growth of the insurance business. You will establish relationships with customers, follow up as needed, and coordinate with team members while maintaining accurate records of interactions.

If you enjoy helping people and working in a friendly, community-focused environment, this role offers meaningful work and opportunities to

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication skills

Multitasking

Experience in customer service

Job description

Benefits:

• Competitive salary


• Paid time off


• Training & development


• 401(k)

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As a Customer Service Representative with State Farm, Lisa Patchell Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support. If you're looking to join a team that enjoys having fun while doing meaningful work, this is the job for you!

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.


• Answer customer inquiries and requests.


• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Dedicated to customer service.


• Strong communication and interpersonal skills.


• Detail-oriented and able to multitask.


• Previous customer service experience preferred.