Customer Service Representative - State Farm Agent Team Member

Raudel Flores; Fort Worth (TX); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

Raudel Flores State Farm is hiring a Customer Service Representative in Fort Worth, TX. You will deliver exceptional customer experiences, resolve inquiries, and coordinate with team members to anticipate community needs. Strong communication and multitasking abilities are essential for success.

The role emphasizes staying detail-oriented, maintaining records, and building customer relationships within a State Farm independent contractor office. Training and growth opportunities are offered.

Qualifications

• Must be dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Interpersonal skills

Multitasking

Communication skills

Job description

Benefits:

• Bonus based on performance


• Competitive salary


• Opportunity for advancement


• Paid time off


• Training & development

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As a Customer Service Representative with Raudel Flores State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.


• Answer customer inquiries and requests.


• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Dedicated to customer service.


• Strong communication and interpersonal skills.


• Detail-oriented and able to multitask.


• Previous customer service experience preferred.