Customer Service Representative - State Farm Agent Team Member

Talentify; South Gate (CA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Paid time off

401(k) matching

Bonus based on performance

Competitive salary

Job summary

State Farm Agent Fernando Sandoval is seeking a Customer Service Representative to deliver exceptional experiences to customers and support a growing insurance business in California. You will handle inquiries, maintain accurate records, follow up with customers, and coordinate with the agent team to anticipate community needs.

The role emphasizes strong communication, attention to detail, multitasking, and a dedication to customer service, with benefits including PTO, 401(k) matching,

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service skills

Communication skills

Interpersonal skills

Detail-oriented

Job description

Benefits:

• Paid time off
• 401(k) matching
• Bonus based on performance
• Competitive salary

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As a Customer Service Representative with Fernando Sandoval - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.