Customer Service Representative - State Farm Agent Team Member

Edisabellainsurance; Beaver Falls (Beaver County); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Advancement

Paid time off

Training & development

401(k) matching

Bonus based on performance

Company parties

Competitive salary

Employee discounts

Free food & snacks

Job summary

Edward Isabella - State Farm Agent is seeking a Customer Service Representative to deliver exceptional customer experiences and support the growth of a State Farm insurance business. You will handle inquiries, coordinate with the agent team, and anticipate community needs.

Ideal candidates are outgoing, detail-oriented, and able to multitask, with a background in customer service and strong communication skills.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Interpersonal skills

multitask management

Job description

Benefits

• Opportunity for advancement
• Paid time off
• Training & development
• 401(k) matching
• Bonus based on performance
• Company parties
• Competitive salary
• Employee discounts
• Free food & snacks

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION

As a Customer Service Representative with Edward Isabella - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.