Customer Service Representative - State Farm Agent Team Member

Karlie-Newton-II---State-Farm-Agen; Stow (OH); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

KARLIE NEWTON II - State Farm Agent in Ohio is seeking a Customer Service Representative to deliver exceptional service and support. You will engage with the public, resolve inquiries, and coordinate with the agent team to grow the insurance business.

The role emphasizes attention to detail, strong communication, and the ability to multitask in a fast-paced office. Training and development opportunities are available, with a competitive salary and performance-based bonuses.

Qualifications

• Customer-focused and detail-oriented with strong interpersonal skills.
• Willingness to learn insurance products and processes.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service mindset

Communication skills

Multitasking

Previous customer service experience

Job description

Benefits:

• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As a Customer Service Representative with KARLIE NEWTON II - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.