Customer Service Representative - State Farm Agent Team Member

Tawandajackson; Jersey City (NJ); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive salary

Paid time off

Signing bonus

Job summary

Tawanda Jackson - State Farm Agent in Jersey City is seeking a Customer Service Representative to provide exceptional support to our clients. In this role, you’ll answer inquiries, assist with policy updates, and help manage claims to ensure a positive experience.

We are looking for a friendly communicator with strong multitasking capabilities and a knack for detail. If you're ready to contribute to a dynamic environment with plenty of growth potential, we want to hear from you!

Qualifications

• Proven communication and interpersonal skills.
• Ability to manage multiple tasks efficiently.

Responsibilities

• Answering customer inquiries with professionalism and care.
• Helping customers make policy updates and changes.
• Assisting with claims and providing timely follow-ups.
• Keeping accurate records of interactions to ensure seamless service.

Skills

Natural communicator

Detail-oriented

Multitasking

Customer service experience

Job description

Benefits

• Competitive salary
• Paid time off
• Signing bonus

Are you the go-to person for solving problems and making people’s day better? Do you love connecting with others and delivering top-notch service? If so, we want YOU on our team!

As a Customer Service Representative with Tawanda Jackson - State Farm Agent, you’ll be the friendly voice and helpful hand that keeps our customers happy and informed. Whether answering inquiries, assisting with policy changes, or guiding customers through the claims process, you’ll play a key role in creating exceptional experiences.

This isn’t just a job—it’s a chance to build a career in a supportive, dynamic environment where your skills are valued, and your potential is unlimited. For those with a passion for sales and growth, opportunities to advance are on the horizon!

What You’ll Be Doing

• Answering customer inquiries with professionalism and care.
• Helping customers make policy updates and changes.
• Assisting with claims and providing timely follow-ups.
• Keeping accurate records of interactions to ensure seamless service.

What We’re Looking For

• A natural communicator with great people skills.
• Detail-oriented and able to multitask like a pro.
• Customer service experience? That’s a plus!