Customer Service Representative - State Farm Agent Team Member

Hemant Jiwnani - State Farm Agent; Jersey City (NJ); On-site; USD 40,000 - 60,000; Full time

Job summary

Hemant Jiwnani - State Farm Agent in Jersey City, NJ is seeking a Customer Service Representative to enhance customer experiences in a thriving insurance agency. In this role, you'll handle customer inquiries, process policy changes, assist with claims, and maintain accurate records. The ideal candidate is detail-oriented and has strong communication skills, with previous customer service experience preferred.

Compensation ranges from $40,000.00 to $60,000.00 per year, with opportunities for internal growth and development in a supportive team environment.

Qualifications

• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Ability to multitask

Job description

Overview

As a Customer Service Representative - State Farm Agent Team Member with Hemant Jiwnani - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation: $40,000.00 - $60,000.00 per year

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Jersey City, NJ and help customers with their insurance and financial services needs, including:

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.