Customer Service Representative - State Farm Agent Team Member

Michael-Affholter---State-Farm-Agent

Modesto (CA)

Remote

USD 36,000 - 48,000

Full time

14 days+

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Benefits offered by this job

Paid time off
401(k)
Competitive salary

Job summary

Michael Affholter - State Farm Agent in Modesto, CA is seeking a Customer Service Representative to deliver exceptional service, handle inquiries, and support clients with insurance products.

The role emphasizes attention to detail, strong communication, and teamwork within the agent's office, with flexible work-from-home options and opportunities to grow in the local community.

Qualifications

  • Dedicated to customer service.
  • Strong communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.

Responsibilities

  • Establish customer relationships and follow up with customers, as needed.
  • Answer customer inquiries and requests.
  • Maintain accurate records of customer interactions.

Skills

Customer service
Communication skills
Detail-oriented
Multitasking

Job description

Benefits:
  • Paid time off
  • 401(k)
  • Competitive salary

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As a Customer Service Representative with Michael Affholter - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:
  • Establish customer relationships and follow up with customers, as needed.
  • Answer customer inquiries and requests.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Dedicated to customer service.
  • Strong communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.

Flexible work from home options available.

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