Customer Service Representative - State Farm Agent Team Member

Pbmesures; Romeo (MI); On-site; USD 36,000 - 46,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Paid time off

Parental leave

Competitive salary

Dental insurance

Flexible schedule

Job summary

Mark Faria - State Farm Agent in Michigan is seeking a Customer Service Representative to deliver exceptional customer experiences, assist customers with inquiries, and support the growth of the insurance business.

Your attention to detail and desire to help people will be key as you resolve inquiries, coordinate with the team, and serve community members you support.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Detail-oriented

Multitask

Job description

Benefits:

• Free uniforms
• Health insurance
• Paid time off
• Parental leave
• Competitive salary
• Dental insurance
• Flexible schedule

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As a Customer Service Representative with Mark Faria - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.