Customer Service Representative - State Farm Agent Team Member

Michelle Moua - State Farm Agent; Chippewa Falls (WI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Signing bonus

401(k) matching

Bonus based on performance

Flexible schedule

Job summary

Michelle Moua Insurance Agency in Wisconsin is seeking a Customer Service Representative to deliver exceptional experiences for clients of State Farm. You will handle inquiries, build relationships, and support everyday operations.

The role emphasizes accuracy, helpfulness, and a friendly demeanor, with opportunities for advancement and a flexible schedule.

A signing bonus and 401(k) matching are among the listed benefits to support your long-term growth.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication skills

Interpersonal skills

Detail-oriented

Multitasking

Team collaboration

Education

High school diploma

Job description

Benefits:

• Opportunity for advancement
• Paid time off
• Signing bonus
• 401(k) matching
• Bonus based on performance
• Flexible schedule

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As a Customer Service Representative with Michelle Moua Insurance Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.