Customer Service Representative - State Farm Agent Team Member

Michael Delgado - State Farm Agent

Salem (OR)

On-site

USD 32,000 - 46,000

Full time

14 days+

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Benefits offered by this job

Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off

Job summary

Michael Delgado - State Farm Agent is hiring a Customer Service Representative in Salem, OR. You will handle customer inquiries, build relationships, and support an insurance business with a focus on accurate record-keeping and proactive service.

The role emphasizes customer care, strong communication, and the ability to multitask in a busy office environment, with a flexible schedule and opportunities for advancement.

Qualifications

  • Dedicated to customer service.
  • Strong communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.

Responsibilities

  • Establish customer relationships and follow up with customers, as needed.
  • Answer customer inquiries and requests.
  • Maintain accurate records of customer interactions.

Skills

Customer service
Communication skills
multitasking
Experience in customer service

Job description

Benefits:
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As a Customer Service Representative with Michael Delgado - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:
  • Establish customer relationships and follow up with customers, as needed.
  • Answer customer inquiries and requests.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Dedicated to customer service.
  • Strong communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.
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