Customer Service Representative - State Farm Agent Team Member

Bill Mahaffy - State Farm Agent; Centennial (CO); On-site; USD 35,000 - 42,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Training & development

Job summary

Bill Mahaffy - State Farm Agent in Colorado is seeking a friendly Customer Service Representative to deliver exceptional service to local customers and support the growth of the agency.

You will answer inquiries, build relationships, and coordinate with team members while maintaining accurate records and a helpful, community-minded approach.

This role emphasizes attention to detail, clear communication, and the ability to multitask in a fast-paced environment, with opportunities for advancement.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication skills

Interpersonal skills

Multitasking

Job description

Benefits:

• Opportunity for advancement
• Paid time off
• Training & development

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products. We have been in business for 23 years as a local Mom and Pop agency. We are looking for someone to help our customers with exceptional caring service.

ROLE DESCRIPTION:

As a Customer Service Representative with Bill Mahaffy - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.