Customer Service Representative - State Farm Agent Team Member

Kelly Matz - State Farm Agent; Florida; On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

401(k) matching

Competitive salary

Dental insurance

Job summary

Kelly Matz State Farm Agent in Florida is seeking a Customer Service Representative to deliver exceptional service to clients. You will handle inquiries, build relationships, and support the agent team.

The role emphasizes accuracy, organization, and a friendly, professional demeanor as you assist policyholders and coordinate with teammates.

This opportunity offers a path to growth within a locally trusted insurance agency.

Qualifications

• Dedicated to customer service and helping clients.
• Strong communication and interpersonal abilities.
• Detail-oriented with ability to multitask in a fast-paced environment.
• Previous customer service experience preferred, especially in service industries.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication skills

Interpersonal skills

Multitasking

Customer service experience

Job description

Benefits:

• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance
• 401(k) matching
• Competitive salary
• Dental insurance

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As a Customer Service Representative with Kelly Matz State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.