Customer Service Representative - State Farm Agent Team Member

Carlos Vasquez - State Farm Agent; Merced (CA); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Paid time off

Signing bonus

Training & development

Job summary

Carlos Vasquez - State Farm Agent in Merced, CA is seeking a Customer Service Representative to deliver exceptional service to policyholders and community members. You will handle inquiries, coordinate with the agent team, and help grow a local insurance and financial services practice.

This role emphasizes attention to detail, clear communication, and a personable approach. Training and development, a flexible schedule, paid time off, and performance-based bonuses are part of the opportunity.

Qualifications

• Dedicated to providing excellent customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual highly desired (Spanish or Hmong).

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Detail-oriented

Multitasking

Bilingual Spanish/Hmong

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Paid time off
• Signing bonus
• Training & development

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As a Customer Service Representative with Carlos Vasquez - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Highly Desired (Spanish or Hmong)