Customer Service Representative - State Farm Agent Team Member

State Farm; Bensenville (IL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Bonus pay

Company events

Competitive pay

Flexible schedule

Free snacks

Advancement

Paid time off

Profit sharing

Training & development

Job summary

State Farm is seeking a Customer Service Representative to help build strong relationships with customers, answer inquiries, and coordinate with a local agent team. You will contribute to delivering exceptional service and supporting the growth of a trusted insurance business.

Responsibilities include establishing relationships, handling inquiries, and maintaining accurate records of customer interactions. Prior customer service experience is preferred, and a friendly, detail-oriented approach

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Detail orientation

multitasking

Job description

Benefits:

• Bonus based on performance
• Company parties
• Competitive salary
• Flexible schedule
• Free food & snacks
• Opportunity for advancement
• Paid time off
• Profit sharing
• Training & development

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As a Customer Service Representative with Daryl Rivera - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.