Customer Service Representative - State Farm Agent Team Member

Isaiah Tovar - State Farm Agent; Dinuba (CA); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Training & development

401(k)

Bonus based on performance

Competitive salary

Job summary

Isaiah Tovar State Farm is hiring a Customer Service Representative who will create exceptional experiences for clients seeking insurance and financial services. You will handle inquiries, build relationships, and support the agency's growth.

This role emphasizes attention to detail, clear communication, and a willingness to obtain required licenses. Bilingual Spanish is a plus, and prior customer service experience is valued.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Willing and able to obtain insurance licenses
• Bi-lingual in Spanish preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Job description

Benefits:

• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As a Customer Service Representative with Isaiah Tovar State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Willing and able to obtain insurance licenses
• Bi-lingual in Spanish preferred