Customer Service Representative - State Farm Agent Team Member

Lester Quiroa; Houston (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Advancement

Signing bonus

Training & development

Job summary

Lester Quiroa - State Farm Agent in Houston, TX is seeking a Customer Service Representative to deliver outstanding service to State Farm customers and support the growth of the agency.

You will handle inquiries, build relationships, and coordinate with team members, while maintaining accurate records and following up as needed. This full-time role offers opportunities for growth, signing bonus, and professional training.

Qualifications

• Dedicated to helping customers and providing friendly service.
• Strong communication and interpersonal skills are essential.
• Able to multitask and stay organized in a fast-paced environment.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Multitasking

Job description

Benefits:

• Opportunity for advancement
• Signing bonus
• Training & development

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As a Customer Service Representative with Lester Quiroa - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.