Customer Service Representative - State Farm Agent Team Member

Aaron Pinkus State Farm; Crown Point (IN); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Paid time off

Training & development

Bonus based on performance

Competitive salary

Job summary

Aaron Pinkus State Farm Agent is seeking a Customer Service Representative to deliver exceptional experiences, resolve inquiries, and support community needs while coordinating with the agent team.

The role emphasizes bilingual English/Spanish communication, strong interpersonal skills, and detail orientation, with training opportunities and a path to performance-based bonuses.

Qualifications

• Dedicated to customer service.
• Bilingual in English and Spanish required.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Multitasking

Communication

Bilingual English/Spanish

Detail-oriented

Experience preferred

Job description

Benefits

• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION

As a Customer Service Representative with Aaron Pinkus - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Dedicated to customer service.
• Bilingual in English and Spanish required.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.