Customer Service Representative - State Farm Agent Team Member

Chris Bryson; Austin (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k)

Job summary

Chris Bryson - State Farm Agent is seeking a Customer Service Representative in Austin to deliver exceptional service, handle inquiries, and support community engagement. You will build client relationships, coordinate with team members, and ensure accurate record-keeping to help grow the insurance business.

The role emphasizes attention to detail, reliability, and a friendly, customer-focused approach in a local State Farm agency environment.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bi-lingual preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication skills

Interpersonal skills

Multitasking

Bi-lingual (preferred)

Job description

Benefits:

• Health insurance
• Paid time off
• 401(k)

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As a Customer Service Representative with Chris Bryson - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bi-lingual preferred.