Customer Service Representative - State Farm Agent Team Member

Aaron Mormann - State Farm Agent; Marshall (VA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Simple IRA

Group Life Insurance Benefits

Salary plus commission/bonus

Paid time off (vacation and personal/sick days)

Growth potential/Opportunity for advancement

Job summary

Aaron Mormann - State Farm Agent located in Marshall, VA, is seeking a Customer Service Representative to join their team. The representative will build customer relationships and provide prompt service, promoting a range of State Farm products including auto, home, and life insurance.

Candidates must possess excellent communication skills and a strong commitment to customer service, with the ability to manage multiple tasks successfully. This position offers a salary plus commission/bonus with opportunities for advancement.

Qualifications

• Interest in marketing products and services based on customer needs.
• Ability to multi-task effectively.
• Dedicated to customer service.

Responsibilities

• Establish customer relationships and follow up with customers.
• Provide prompt, accurate, and friendly customer service.
• Educate customers about insurance options using a needs-based review process.

Skills

Excellent communication skills

Organizational skills

Self-motivated

Detail oriented

People-oriented

Education

Property and Casualty license (must have currently)

Life and Health license (must be able to obtain)

Job description

Future Opening: Customer Service Representative - State Farm Agent Team Member

Position Overview

State Farm Insurance Agent located in Marshall, VA is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Aaron Mormann - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...

• Simple IRA
• Group Life Insurance Benefits
• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my agency

Requirements

• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• People-oriented
• Organizational skills
• Self-motivated
• Detail oriented
• Dedicated to customer service
• Ability to multi-task
• Achieve mutually agreed upon marketing goals
• Ability to effectively relate to a customer
• Property and Casualty license (must have currently)
• Life and Health license (must be able to obtain)

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation: $35,000 - $45,000+

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Marshall, VA and help customers with their insurance and financial services needs, including:

• Home insurance
• Life insurance

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Our employment process requires an in-depth background investigation verifying clear criminal history. Are you willing to proceed with this application?

What makes you unique?

Referral code from a current employee If no code provided, add their name instead.