Customer Service Representative - State Farm Agent Team Member

Jimi Woodruff - State Farm Agent; Wilmington (NC); On-site; USD 40,000 - 45,000; Full time

Benefits offered by this job

401K

Paid time off

Flexible hours

Growth potential

Job summary

State Farm Agent Team Member in Wilmington, NC seeks a customer-focused individual to join our local agency. You will build relationships, educate customers on insurance options, and develop leads to grow the client base.

The role supports flexibility with office hours and advancement potential within the agency. As a State Farm independent contractor agent, you will complete licensing as required and operate within the agency model.

Qualifications

• Interest in marketing products and services based on customer needs.
• Excellent written and verbal communication.
• People-oriented and detail oriented.
• Able to learn computer functions and work in a team.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Educate customers about insurance options using a needs-based review process.
• Develop leads, schedule appointments, identify customer needs, and market suitable products.

Skills

Customer relationships

Needs-based education

Communication skills

Teamwork

Proactive problem solving

Tools

Computer skills

Job description

Future Opening: Customer Service Representative - State Farm Agent Team Member

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

As an Agent Team Member, you will receive...

• 401K
• Paid time off (vacation and personal/sick days)
• Flexible hours
• Growth potential/Opportunity for advancement within my agency

Requirements

• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal and listening
• People-oriented
• Detail oriented
• Proactive in problem solving
• Able to learn computer functions
• Ability to work in a team environment

If you are motivated to succeed and can see yourself in this role, pleasecomplete our application. We will follow up with you on the next steps inthe interview process.

This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation: $40,000.00 - $45,000.00 per year

Seeking Currently Licensed Applicants Only

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Our employment process requires an in-depth background investigation verifying clear criminal history. Are you willing to proceed with this application? *

About Our Agency

• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
• Our office is open Mon-Friday 9:00 -5:30.
• We have 27 years of combined insurance experience in our office.