Customer Service Representative - State Farm Agent Team Member

Stewart Perry; Lexington (KY); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Free food & snacks

Health insurance

Vision insurance

Paid time off (vacation and personal/sick days)

Growth potential/Opportunity for advancement

Job summary

Stewart Perry is seeking a Customer Service Representative for their State Farm Agent Team in Lexington, KY. The ideal candidate is customer-focused, self-motivated, and capable of establishing lasting customer relationships while providing exceptional service. You'll educate customers on insurance options and handle policy inquiries, contributing to the growth of the agency.

This position offers full-time hours along with great benefits like health insurance, a 401(k) plan, and opportunities for advancement within the team.

Qualifications

• Excellent communication skills - written, verbal and listening.
• Self-motivated and dedicated to providing exceptional customer service.
• Able to obtain Property and Casualty license and Life and Health license.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, and friendly customer service.
• Use a needs-based review process to educate customers about insurance options.

Skills

Excellent communication skills

Self-motivated

Dedicated to customer service

Ability to work in a team environment

Job description

Future Opening: Customer Service Representative - State Farm Agent Team Member

Full Time • Lexington - KY

• 401(k)
• Bonus based on performance
• Free food & snacks
• Health insurance
• Vision insurance

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

Benefits

• 401(k)
• Bonus based on performance
• Free food & snacks
• Health insurance
• Vision insurance
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent communication skills - written, verbal and listening
• Self-motivated
• Dedicated to customer service
• Ability to work in a team environment
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.