Customer Service Representative - State Farm Agent Team Member

State Farm Agent; Lomita (CA); On-site; USD 27,552 - 30,307; Full time

Benefits offered by this job

Retirement Plan

Hourly + Commission

Paid time off

Job summary

An established insurance agency in Lomita, CA is seeking a Customer Service Representative to join their team. The role involves generating exceptional customer experiences, handling inquiries, assisting with policy changes, and maintaining accurate records. Ideal candidates will have strong communication skills, be detail-oriented, and possess previous customer service experience. This position offers a compensation of $20.00 - $22.00 per hour and includes benefits such as retirement plans and paid time off.

Qualifications

• Strong communication skills required for customer interactions.
• Must be detail-oriented and capable of handling multiple tasks.
• Prior experience in customer service is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented and able to multitask

Previous customer service experience

Job description

Overview

Role Description: As a Customer Service Representative - State Farm Agent Team Member with Eric Lamas - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Benefits

• Retirement Plan
• Hourly + Commission
• Paid time off

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation: $20.00 - $22.00 per hour

My Team's Mission Is To Help People Manage The Risks Of Everyday Life, Recover From The Unexpected And Realize Their Dreams. We Are Located In Lomita, CA And Help Customers With Their Insurance And Financial Services Needs, Including

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.