Customer Service Representative - State Farm Agent Team Member

Ericcabaniss; Milton (FL); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Profit sharing

Training & development

Job summary

Ericcabaniss is seeking a Customer Service Representative - State Farm Agent Team Member in Milton, Florida. This role is centered around generating exceptional customer experiences while working closely with agency team members.

Your customer service skills and attention to detail will be essential as you assist customers with inquiries, process claims, and provide policy information. The position also offers opportunities for internal growth for motivated candidates.

Qualifications

• Strong communication and interpersonal skills for effective customer interactions.
• Detail-oriented with the ability to manage multiple tasks efficiently.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Profit sharing
• Training & development

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Eric Cabaniss - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.