Customer Service Representative - State Farm Agent Team Member

State Farm Agent; Marietta (GA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Free food & snacks

Job summary

Linda Rodriguez - State Farm is seeking a Customer Service Representative in Marietta, GA to deliver exceptional experiences and support community members. You will resolve inquiries, update records, and coordinate with agency teammates to ensure smooth policy service.

We offer a performance-based bonus, competitive pay ($18.00–$20.00/hour), and a friendly team environment with growth opportunities within the agency.

Qualifications

• Clear communication with customers and team members.
• Ability to multitask and manage several requests simultaneously.
• Prior customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Job description

Role Description

As a Customer Service Representative with Linda Rodriguez - State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Benefits

• Bonus based on performance
• Competitive salary
• Free food & snacks

Role Description

As a Customer Service Representative with Linda Rodriguez - State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation: $18.00 - $20.00 per hour

We're Hiring!

We are an established, growth-oriented agency with a team of highly motivated individuals. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you want to make an impact, see immediate success, we could be the place for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.

About Our Agency

• I have been a State Farm agent since 2002.
• Before becoming a State Farm Agent, I was previously employed as a State Farm Agent Team Member.
• Our agency has received awards including: Ambassador Travel and Legion of Honor

State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.