Customer Service Representative - State Farm Agent Team Member

State Farm Agent; Hammond (IN); On-site; USD 32,000 - 150,000; Full time

Benefits offered by this job

Competitive salary

Paid time off

Training & development

Job summary

State Farm Agent in Hammond, Indiana, is looking for a Customer Service Representative to enhance customer experiences in a successful insurance agency. Responsibilities include answering inquiries, assisting with policy changes, processing claims, and maintaining records. Ideal candidates should possess strong communication skills, attention to detail, and customer service experience. Competitive salary ranges from $32,000 to $150,000 per year, with benefits like paid time off and ongoing training.

Qualifications

• Strong communication and interpersonal skills are required.
• Must be detail-oriented and able to multitask.
• Previous customer service experience is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Ability to multitask

Previous customer service experience

Job description

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Alexis Ducorbier - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Benefits

• Competitive salary
• Paid time off
• Training & development

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation: $32,000.00 - $150,000.00 per year

Mission

My Team's Mission Is To Help People Manage The Risks Of Everyday Life, Recover From The Unexpected And Realize Their Dreams. We Are Located In Hammond, LA And Help Customers With Their Insurance And Financial Services Needs, Including

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.