Customer Service Representative - State Farm Agent Team Member

State Farm Agent; Georgetown (TX); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Simple IRA

Competitive salary

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

A leading insurance agency in Georgetown, Texas is seeking a customer-focused team member to enhance the customer experience by assisting with inquiries and policy updates. Successful candidates will be detail-oriented and possess strong communication skills, with opportunities for internal growth. The role includes processing claims and maintaining records, offering a competitive salary between $45,000 and $55,000 annually.

Qualifications

• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Job description

Overview

Role Description As a with , you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Benefits

• Simple IRA
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation: $45,000.00 - $55,000.00 per year

About the Company / Additional Information

My Team's Mission Is To Help People Manage The Risks Of Everyday Life, Recover From The Unexpected And Realize Their Dreams. We Are Located In Georgetown, TX And Help Customers With Their Insurance And Financial Services Needs, Including

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.