Customer Service Representative - State Farm Agent Team Member

State Farm Agent; Belleville (MI); On-site; USD 34,000 - 45,000; Full time

Benefits offered by this job

Competitive salary

Flexible schedule

Paid time off

Job summary

A prominent insurance agency in Belleville, MI, is seeking individuals to enhance customer experiences. Your responsibilities include answering inquiries, assisting with policy changes, and processing claims, while leveraging your strong communication and customer service skills. The compensation ranges from $34,000 to $45,000 annually, accompanied by benefits like a flexible schedule and paid time off.

Qualifications

• Strong communication and interpersonal abilities.
• Attention to detail and capacity to multitask.
• Customer service background is preferred.

Responsibilities

• Respond to customer inquiries and provide policy details.
• Assist clients with policy modifications.
• Process claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking ability

Customer service experience

Job description

Role Description

As a with , you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Benefits

• Competitive salary
• Flexible schedule
• Paid time off

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation: $34,000.00 - $45,000.00 per year

My Team's Mission Is To Help People Manage The Risks Of Everyday Life, Recover From The Unexpected And Realize Their Dreams. We Are Located In Belleville, MI And Help Customers With Their Insurance And Financial Services Needs, Including

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.