CUSTOMER SERVICE REPRESENTATIVE - STATE FARM AGENT TEAM MEMBER

Mike Whitford - State Farm Insurance Agent; Las Vegas (NV); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Employer Retirement Plan

Competitive salary

Dental insurance

Free food & snacks

Health insurance

Paid time off

Training & development

Job summary

The Whitford Insurance Agencies is seeking a licensed customer service professional to join our Las Vegas team. You will be the voice our customers trust, handling policy updates, billing questions, claims support, and more.

We value friendly, service-minded individuals who communicate clearly, stay organized, and thrive in a fast-paced environment. This full-time role offers growth opportunities, competitive pay, and a collaborative workplace.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to multitask and stay organized in a fast-paced environment.
• Licensed Property & Casualty professional.
• Customer-focused mindset with problem-solving abilities.

Responsibilities

• Deliver top-notch customer service via phone, email, and in-person.
• Assist customers with policy changes and general account support.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Skills

Communication

People skills

Multitasking

Stays calm under pressure

Property & Casualty license

Job description

Role Description

Are you the type of person who loves helping others, thrives in a fast-paced environment, and has a knack for solving problems with a smile? If so, we want you on our team!

Responsive recruiter

Benefits

• Employer Retirement Plan
• Competitive salary
• Dental insurance
• Free food & snacks
• Health insurance
• Paid time off
• Training & development

Role Description

Are you the type of person who loves helping others, thrives in a fast-paced environment, and has a knack for solving problems with a smile? If so, we want you on our team!

As licensed team member for The Whitford Insurance Agencies, you are vital to our daily business operations and customers’ success. You will be the voice our customers trust-handling policy updates, billing questions, claims support, and more.

Grow your career as you better your community. As an attentive, sociable, and service-minded professional, we are eager to have you on our team.

Responsibilities

• Deliver top-notch customer service via phone, email, and in-person.
• Assist customers with policy changes and general account support.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Qualifications

• Strong communication skills and a passion for people.
• Detail-oriented and able to multitask.
• Ability to multi-task, prioritize, and stay calm under pressure.
• Results Driven
• Property & Casualty licensed.

Compensation $55,000.00 - $65,000.00 per year