Customer Service Representative - State Farm Agent Team Member

Mikewhitford; Nevada (IA); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Employer Retirement Plan

Free food & snacks

Health insurance

Paid time off

Job summary

Mikewhitford is seeking a full-time Customer Service Representative to join the State Farm Agent Team in Summerlin, NV. In this role, you will provide excellent customer service and support with policy updates, billing questions, and claims assistance. Ideal candidates will possess strong communication skills, attention to detail, and the ability to multitask. A Property & Casualty license is required. Compensation ranges from $45,000 to $55,000 per year.

Qualifications

• Exceptional communication skills and a passion for helping people.
• Detail-oriented; ability to manage multiple tasks effectively.
• Remain calm under pressure and be results-driven.

Responsibilities

• Deliver outstanding customer service through multiple channels.
• Assist with policy changes and general account inquiries.
• Manage customer inquiries and provide fast responses.
• Maintain accurate records of customer interactions.

Skills

Strong communication skills

Detail-oriented

Ability to multi-task

Results Driven

Education

Property & Casualty licensed

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Summerlin, NV

Benefits

• Employer Retirement Plan
• Free food & snacks
• Health insurance
• Paid time off

Role Description

Are you the type of person who loves helping others, thrives in a fast-paced environment, and has a knack for solving problems with a smile? If so, we want you on our team! As licensed team member for The Whitford Insurance Agencies, you are vital to our daily business operations and customers’ success. You will be the voice our customers trust—handling policy updates, billing questions, claims support, and more. Grow your career as you better your community. As an attentive, sociable, and service-minded professional, we are eager to have you on our team.

Responsibilities

• Deliver top-notch customer service via phone, email, and in-person.
• Assist customers with policy changes and general account support.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Qualifications

• Strong communication skills and a passion for people.
• Detail-oriented and able to multitask.
• Ability to multi-task, prioritize, and stay calm under pressure.
• Results Driven
• Property & Casualty licensed.

Compensation

Compensation $45,000.00 - $55,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.