Customer Service Representative - State Farm Agent Team Member

Cindy Evcic; Bellefonte (Centre County); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401(k)

Competitive salary

Flexible schedule

Paid time off

Training & development

Bonus based on performance

Opportunity for advancement

Job summary

Cindyevcic in Bellefonte, PA is seeking a motivated individual to enhance customer experiences at a successful insurance agency. You will resolve inquiries, coordinate with team members, and anticipate community needs.

A property/casualty insurance license is required or must be obtained with company support. Candidates should possess strong communication skills, exhibit attention to detail, and ideally have customer service experience.

Qualifications

• Property/casualty insurance license or willingness to obtain.
• Attention to detail and strong customer service skills.
• Ability to learn about products and systems.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of all customer interactions.
• Prospect for new sales.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking ability

Customer service experience

Job description

Benefits:

• 401(k)
• Competitive salary
• Flexible schedule
• Paid time off
• Training & development
• Bonus based on performance
• Opportunity for advancement

ROLE DESCRIPTION:

We are looking for a motivated quick learner who will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with team members, and anticipating the needs of the community members you support.

You need to have a property/casualty insurance license or be willing to obtain one and we will pay for a successful license completion. You will them learn about our products and systems as you assimilate into the office.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of all customer interactions.
• Prospect for new sales

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.