Customer Service Representative - State Farm Agent Team Member

Mikewhitford; Las Vegas (NV); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Employer Retirement Plan

Competitive salary

Dental insurance

Free food & snacks

Health insurance

Paid time off

Training & development

Job summary

Mikewhitford in Las Vegas seeks a licensed team member to provide exceptional customer service and support. In this role, you'll assist customers with policy updates, claims, and inquiries, ensuring satisfaction with each interaction.

Ideal candidates have strong communication skills, attention to detail, and a results-driven mindset. Join our team and grow your career while helping the community!

Qualifications

• Strong communication skills and a passion for people.
• Detail-oriented and able to multitask.
• Ability to multi-task, prioritize, and stay calm under pressure.

Responsibilities

• Deliver top-notch customer service via phone, email, and in person.
• Assist customers with policy changes and general account support.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Skills

Strong communication skills

Detail-oriented

Ability to multitask

Results Driven

Education

Property & Casualty license

Job description

Benefits

• Employer Retirement Plan
• Competitive salary
• Dental insurance
• Free food & snacks
• Health insurance
• Paid time off
• Training & development

ROLE DESCRIPTION

Are you the type of person who loves helping others, thrives in a fast-paced environment, and has a knack for solving problems with a smile? If so, we want you on our team!

As licensed team member for The Whitford Insurance Agencies, you are vital to our daily business operations and customers’ success. You will be the voice our customers trust-handling policy updates, billing questions, claims support, and more.

Grow your career as you better your community. As an attentive, sociable, and service-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Deliver top-notch customer service via phone, email, and in-person.
• Assist customers with policy changes and general account support.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Strong communication skills and a passion for people.
• Detail-oriented and able to multitask.
• Ability to multi-task, prioritize, and stay calm under pressure.
• Results Driven
• Property & Casualty licensed.