Customer Service Representative - State Farm Agent Team Member

State Farm Agent; LaGrange (GA); On-site; USD 40,500 - 49,500; Full time

Benefits offered by this job

License reimbursement

Competitive salary

Opportunity for advancement

Paid time off

Bonus based on performance

Flexible schedule

Health insurance

Training & development

Job summary

State Farm Agent in LaGrange, Georgia is seeking a Customer Service Representative to deliver exceptional customer experiences in a thriving insurance agency. Responsibilities include answering customer inquiries, processing insurance claims, and maintaining records. Ideal candidates should possess strong communication skills and a detail-oriented mindset. State Farm offers a competitive salary, bonus potential, health insurance, and opportunities for advancement.

The role emphasizes supporting community members with their insurance and financial service needs, fostering growth within the agency.

Qualifications

• Strong communication and interpersonal skills for effective customer interaction.
• Ability to stay detail-oriented while handling multiple tasks.
• Previous experience in a customer service role is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Previous customer service experience

Job description

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Scott Holley - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Benefits

• License reimbursement
• Competitive salary
• Opportunity for advancement
• Paid time off
• Bonus based on performance
• Flexible schedule
• Health insurance
• Training & development

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation: $45,000.00 per year

My Team's Mission Is To Help People Manage The Risks Of Everyday Life, Recover From The Unexpected And Realize Their Dreams. We Are Located In Auburn, AL And Help Customers With Their Insurance And Financial Services Needs, Including

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.