Customer Service Representative - State Farm Agent Team Member

Insuredbyscott; Gardendale (AL); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

A local insurance agency in Gardendale, Alabama is seeking a Customer Service Representative to enhance customer experiences and support a successful insurance agency. The ideal candidate should have strong communication and interpersonal skills and a detail-oriented approach. Responsibilities include answering inquiries, assisting with policy changes, and processing claims. Compensation ranges from $30,000 to $50,000 per year with multiple benefits including paid time off and a flexible schedule.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented with the ability to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Previous customer service experience

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time, Gardendale, AL

Benefits

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Scott Cantrell - State Farm Agent, you will generate exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation: $30,000.00 - $50,000.00 per year