Customer Service Representative - State Farm Agent Team Member

Scott Cantrell - State Farm Agent; Leeds (AL); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Scott Cantrell - State Farm Agent in Leeds, Alabama, is seeking a Customer Service Representative to enhance exceptional customer experiences. You will assist customers with inquiries, coordinate with agency team members, and respond to the needs of the community.

The ideal candidate is detail-oriented, possesses strong communication skills, and has a desire to help others. A flexible schedule and opportunities for advancement within a successful insurance agency are offered.

Qualifications

• Communication and interpersonal skills are essential for this role.
• Attention to detail is crucial for processing policy information and claims.
• Experience in customer service is preferred but not required.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Scott Cantrell - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.