Customer Relations Representative - State Farm Agent Team Member

Scottholley; Alabama; On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

A State Farm insurance agency in Alabama seeks a Customer Relations Representative to generate exceptional customer experiences. This full-time role involves managing inquiries, maintaining records, and supporting retention strategies. Ideal candidates will have communication and problem-solving skills, with a strong customer service background preferred. Compensation ranges from $40,000 to $50,000 annually, including benefits like health insurance and opportunities for advancement.

Qualifications

• Strong communication and problem-solving abilities are essential.
• Experience in customer service is preferred.
• Calmness in high-stress situations is a must.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update data.
• Assist in customer retention strategies.
• Coordinate with other departments for customer satisfaction.

Skills

Communication skills

Problem-solving skills

Customer service experience

Ability to handle stress

Job description

Customer Relations Representative - State Farm Agent Team Member

Full Time in Auburn - AL

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION

As a Customer Relations Representative - State Farm Agent Team Member with Scott Holley - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Compensation $40,000.00 - $50,000.00 per year

Apply Now

State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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