Customer Service Representative - State Farm Agent Team Member

Travis Peters - State Farm Agent; La Grange (KY); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Paid time off

Training & development

Bonus based on performance

Competitive salary

Job summary

Travis Peters - State Farm Agent in La Grange, KY is seeking a Customer Service Representative who is reliable and customer-focused. You will answer calls, assist customers, and help maintain strong client relationships.

A valid insurance license is required or must be obtained with our guidance. Training provided and opportunities for career growth, with benefits such as PTO and performance-based bonuses.

Qualifications

• Excellent communication on the phone is essential.
• Strong work ethic and ability to work well with people.
• Trustworthy, dependable, and consistently punctual.
• Prior customer service experience is a plus, but attitude matters most.

Responsibilities

• Answer incoming calls and assist customers in a friendly, professional manner.
• Provide excellent customer service and resolve concerns efficiently.
• Communicate clearly and accurately with customers and team members.
• Maintain a positive attitude and follow through on commitments.

Skills

Phone communication

Strong work ethic

People skills

Customer service experience is a plus

Job description

Benefits:

• Paid time off


• Training & development


• Bonus based on performance


• Competitive salary

Now Hiring: Customer Service Representative

Our office is looking for a dedicated, trustworthy, and dependable Customer Service Representative who shows up ready to work every day. We need someone who takes pride in being reliable, treats customers with respect, and represents our team well.

What you’ll do:

• Answer incoming calls and assist customers in a friendly, professional manner


• Provide excellent customer service and resolve concerns efficiently


• Communicate clearly and accurately with customers and team members


• Maintain a positive attitude and follow through on commitments

What we’re looking for:

• Strong communication skills—especially outstanding on the phone


• A strong work ethic and the ability to work well with people


• Trustworthy, dependable, and willing to consistently show up ready to work


• Prior customer service experience is a plus (but attitude matters most!)

If you’re the kind of person who takes pride in doing a great job and being someone customers can count on, we’d love to hear from you.

Location:

La Grange, KY

Schedule:

Full-time

Important Note: Insurance License Required

To be considered for this role, you must be willing to obtain your insurance licenses. We’ll help guide you through the process, and we expect you to complete licensing requirements within the required timeframe.