Customer Service Representative - State Farm Agent Team Member

Andrew Jantz; Grand Prairie (TX); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Training & development

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Opportunity for advancement

Signing bonus

Job summary

Andrew Jantz - State Farm Agent in Grand Prairie, Texas is looking for an enthusiastic individual to provide exceptional customer service. The role involves educating clients on insurance options and addressing their inquiries promptly.

The ideal candidate will possess excellent communication skills, work well in a team, and have or be willing to obtain a valid insurance license. Join a supportive and collaborative culture while advancing your career in the insurance industry.

Qualifications

• Ability to resolve customer issues.
• Excellent communication skills - written, verbal, and listening.
• Pride in getting work done accurately and timely.
• Ability to work in a team environment.

Responsibilities

• Provide prompt, accurate, and friendly customer service.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Schedule appointments, identify customer needs, and recommend appropriate products and services.

Skills

Excellent communication skills

Ability to resolve customer issues

Teamwork

Education

Valid insurance license (or willingness to obtain one)

Job description

Benefits

• Health insurance
• Paid time off
• Training & development
• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Signing bonus

Position Overview

Do you enjoy working with people and making meaningful connections? If you have a heart to serve your community and enjoy connecting with people, then apply today!

About Us

Andrew Jantz State Farm is committed to providing exceptional insurance solutions tailored to meet the unique needs of our clients. Our team is dedicated to delivering outstanding customer service and expert guidance. We foster a supportive, yet competitive environment, and a team culture that believes in serving customers and each other. Our team connects frequently outside of the workplace to establish healthy culture and collaboration.

We are looking for an enthusiastic and outgoing individual to join our team. The right candidate must have a great attitude, be coachable, and give their best effort each day.

Responsibilities

• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
• Use a customer-focused, needs-based review process to educate customers about insurance options
• Schedule appointments, identify customer needs, and recommend appropriate products and services

Qualifications

• Ability to resolve customer issues
• Excellent communication skills - written, verbal, and listening
• Pride in getting work done accurately and timely
• Ability to work in a team environment
• Valid insurance license (or willingness to obtain one)

Schedule

• Monday to Friday