Customer Service Representative - State Farm Agent Team Member

Joey McConnell - State Farm Agent; Hood River (OR); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Job summary

Joey McConnell State Farm is seeking a Customer Service Representative to deliver exceptional client experiences, handle inquiries, and support community members' needs through attentive service.

You will coordinate with agency team members, process policy changes, assist with marketing efforts, and maintain accurate records while contributing to growth.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.
• Assist with marketing and growth strategies.

Skills

Strong communication

Interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Benefits:

• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance

ROLE DESCRIPTION:

As a Customer Service Representative with Joey McConnell State Farm, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.
• Assist with marketing and growth strategies.

QUALIFICATIONS:

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.